Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Open System Status Messages

Date

System Status Message

Status

02/08/10

08:30 PM PST: Unable to view web sites/stores

Some Yahoo! Small Business customers may be experiencing issues viewing their Yahoo!-hosted web sites or stores.

We are aware of this issue and are currently working to resolve it as quickly as possible.

Open

Closed System Status Messages

Date

System Status Message

Status

02/08/10

09:48 AM PST: Business Email Web Mail Access

Some Yahoo! Small Business Email customers may be unable to access their Business Email web mail page at this time.

We are aware of this issue and are working to resolve the situation in a timely manner.

Yahoo! Business Email customers who encounter this issue may access their mail through a POP mail program such as Microsoft Outlook or Mozilla Thunderbird. For more information on configuring a POP email program, please visit our help center.

10:21 AM PST

This issue has been resolved. Thank you for your patience in this matter.

Closed
02/05/10

09:34 AM PST: Some Yahoo! Small Business accounts are not upgrading or downgrading correctly

Some Yahoo! Small Business accounts are not upgrading or downgrading correctly.

Symptoms:

  1. After upgrading or downgrading, you cannot view your account in the Business Control Panel.
  2. Your web site is not displaying in an Internet browser.
  3. Your business email is not working.

If you are experiencing the above symptoms after upgrading or downgrading your Yahoo! Small Business service, please contact us so we can help you resolve this issue.

01:55 PM PST

This issue has been resolved.

Closed
02/04/10

03:32 PM PST: Updating past-due account does not reactivate services

We have identified a billing issue in which Yahoo! Small Business customers pay their past-due accounts successfully, but their accounts are not reactivating properly.  In addition, their web sites are not displaying, and their business email does not work after updating the payment method at billing.yahoo.com.

Please contact us for further troubleshooting if you are experiencing this issue.

We are continuing to investigate this issue and will provide an update or resolution as soon as possible.

07:16 AM PST

(02/05/10) We are monitoring this issue and working toward a resolution as soon as possible. We will provide an update shortly.

04:11 PM PST

(02/05/10) This issue appears to be resolved but we are continuing to monitor any further reports. We will post details and updates as they become available.

06:37 AM PST

(02/08/2010) This issue has been resolved.

Closed
02/04/10

01:13 AM PST: AT&T DSL and Dial Up Customers Unable to Access Yahoo! Small Business Control Panels

Some AT&T DSL and Dial Up customers may have difficulties accessing Yahoo! Small Business Control Panels.

We are aware of this issue and are working to resolve it in a timely manner.

In the interim, customers can access their Web Hosting Control Panel by signing in at

http://webhosting.yahoo.com

The Store Control Panel can be accessed by signing in at

http://store.yahoo.com/index4.html

07:27 AM PST

We are still investigating this issue. Please continue to use the links above to access your Control Panels. We will provide an update in the next few hours.

12:17 PM PST

This issue has been resolved.

Closed

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