Yahoo! Small Business System Status » Closed MS

Some customers are unable to access their Yahoo! Small Business Email accounts

Tue, 07 Feb 2012 14:08:38 +0000

Some Yahoo! Small Business customers have reported errors when attempting to sign-in to their Yahoo! Small Business Email accounts.

You may encounter a password loop on the sign-in page or see the following error message:

We’re experiencing some technical difficulties

We’re sorry, but Yahoo! Mail can’t load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue.

* Try again
* Visit Help for troubleshooting instructions

Temporary error: LaunchTAE14?

If you need to speak with us directly, please use our call-back system to minimize your call hold time.

We are sorry for any inconvenience this is causing and appreciate your patience while we work to resolve this as quickly as possible.

Longer than usual call-hold times

Sat, 28 Jan 2012 20:31:22 +0000

We are currently experiencing longer than usual call-hold times.

To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages – this is a quick and easy way to find the answer you need.

If our Help Pages don’t provide the answer you are looking for, request a call to save time! Thank you for your patience.

Errors accessing your web site or blog

Fri, 27 Jan 2012 15:45:36 +0000

Some customers are reporting various types of errors when attempting to access their Yahoo! Site Solution web site, blog, or other pages that utilize a MySQL database.

If you are receiving an error, you may be able to fix it yourself by repairing the database from your Web Hosting Control Panel. Please review our help pages titled ‘How do I repair a corrupt database?‘ for more details.

If repairing the database does not fix the error, please contact us.

MySQL access errors and site slowness

Wed, 25 Jan 2012 16:44:30 +0000

Users may receive error messages when accessing the MySQL database. Users may also experience slowness when attempting to access their blog, Yahoo! Site Solution, or any page or script that may rely on their MySQL database.

We are currently working to resolve the cause of these issues. Thank you for your patience.

Unable to access Web Hosting Control Panel

Wed, 25 Jan 2012 16:29:02 +0000

Yahoo! Small Business users may receive the following error message when attempting to access the Web Hosting Control Panel for their accounts:

“Sorry! You don’t have permission to view this page.

Please check the address of the page you were trying to reach and try again. If you believe you’re seeing this message in error, please contact your account administrator.”

We are currently working to resolve these issues as quickly as possible.