Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Posts Tagged ‘Web Hosting’

Alternate Website URL Inaccessible

Monday, September 19th, 2011

We have received reports that the alternate URL for Yahoo! Web Hosting/Merchant Solutions services is inaccessible. The alternate URLs affected are:

  • p8.hostingprod.com/@domain.tld
  • domain.tld.p8.hostingprod.com

Our engineers are aware of the issue and are working to resolve this as quickly as possible.

Yahoo! Small Business sites are not resolving

Saturday, August 6th, 2011

Yahoo! Small Business customers may have difficulties accessing their web sites.

Customers may see a “Page Cannot Be Displayed” or “The connection has timed out” error message while trying to view their web sites.

We are aware of this issue and are working to resolve it as quickly as possible.

Access logs blank or missing data

Wednesday, August 3rd, 2011

Some users may experience missing or incomplete data in their access logs.  Data typically exists until 1st of August 2011; however no further information has been posted.

Our engineers are investigating the issue and updates will be posted accordingly.

Thank you for your patience.

Unable to view web sites

Tuesday, August 2nd, 2011

Some Yahoo! Small Business customers may have difficulties accessing their web sites.

Customers may see a “Page Cannot Be Displayed” or “The connection has timed out” error message while trying to view their web sites.

We are aware of this issue and are working to resolve this issue as quickly as possible.

Unable to view web sites without prefixing www

Tuesday, August 2nd, 2011

Some Yahoo! Small Business customers may have difficulties accessing their web sites without prefixing www.

Customers may see a “Page Cannot Be Displayed” or “The connection has timed out” error message while trying to view their web sites without prefixing www.

We are aware of this issue and are working to resolve it as quickly as possible.

Unable to view web sites

Monday, August 1st, 2011

Some Yahoo! Small Business customers may have difficulties accessing their web sites.

Customers may see a “Page Cannot Be Displayed” or “The connection has timed out” error message while trying to view their web sites.

We are aware of this issue and are working to resolve this issue as quickly as possible.

Unable to access Web Hosting Control Panel

Wednesday, July 27th, 2011

Some customers may be unable to access the Web Hosting Control Panel.  The error message you may see is the following:

  • Sorry you do not have permission to view this page.

Our engineers are aware of this problem and working to resolve it as quickly as possible.

Problems contacting Yahoo! Small Business phone support

Thursday, June 30th, 2011

Some Yahoo! Small Business customers are currently unable to contact our support team by phone using the Request a Call feature presented on the Contact Us page.

Customers are able to schedule the call but when their phone rings, they will hear a “the call cannot be completed as dialed” message.

Please utilize the phone numbers provided on our Contact Us page to reach Yahoo! Small Business phone support.

We are currently working to resolve this issue as quickly as possible.  Thank you for your patience.

Web site latency

Tuesday, June 28th, 2011

Some Web Hosting customers have reported latency when viewing their web sites. We are currently investigating the problem, and hope to have it resolved as quickly as possible.

Web sites not loading

Thursday, June 23rd, 2011

Some Yahoo! Web Hosting customers may be experiencing problems loading their domain names or websites.

Error messages may include:

  • “502 Error page cannot be displayed.”

We are working to resolve this problem as quickly as possible.

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