Yahoo! Small Business System Status

Yahoo! Small Business customers who use the RoadRunner internet service may be unable to access their Yahoo! Business Email web mail page or download email via POP programs such as Microsoft Outlook and Mozilla Thunderbird.

Affected customers may encounter this error when attempting to view their Business Email via the web mail page:

Unable to contact the mail server.

We are aware of this issue and are working with RoadRunner to resolve it in a timely manner.

Some Yahoo! Small Business customers in India are unable to access Business Emails via POP.

We are aware of this issue and working to resolve it as soon as possible.

Some Yahoo! Small Business customers may be experiencing an issue where email signatures created in the Color and Graphics mode are displaying as HTML code while composing a message in All New Yahoo! Mail.

Customers experiencing this issue may work around it by switching to Yahoo! Mail Classic.

To switch to Yahoo! Mail Classic:

1. Click the Options link in the upper right corner of your screen.
2. Choose Mail Classic from the pull-down list.

We are aware of this issue and are working to resolve it as soon as possible.

Some Yahoo! Business Email customers may be unable to check their Yahoo! Business Email through the “Check Email” link in their My Services page.

Customers encountering this issue may also be unable to check their Yahoo! Business Email through their domain’s Business Email subdomain at http://mail.domain.tld (replace domain.tld with the domain name associated with your Yahoo! Business Email account).

As a workaround, customers may check their Yahoo! Business Email through their free Yahoo! Mail.

See  more on accessing your Yahoo! Business Mail webmail in the help center.

We are working to resolve this problem as soon as possible.

Some Yahoo! Business Email customers may encounter difficulty switching from their Yahoo! Mail web mail page to their Yahoo! Business Email web mail page.

We are aware of this issue and are working to resolve it in a timely manner.

Customers can still access their Yahoo! Business Email web mail page by logging into the mail subdomain of their web site, for example

http://mail.domain.tld

where domain.tld is the domain name associated with the Yahoo! Business Email account.  For more information on this alternate method for accessing your Yahoo! Business Email account, please visit our help page.

Some Yahoo! Small Business customers are reporting errors while sending or receiving Business Email using a POP client, such as Outlook, Outlook Express, Mac Mail, or Thunderbird.

If you are having trouble accessing your mail with POP, please ensure you are entering the correct POP settings for your account.

As a workaround, Business Email users with POP and Webmail access can send and receive mail using the Webmail interface. To access your mail, visit http://mail.yourdomain.com (replacing yourdomain.com with your own domain name).  See details in the help center.

We are working toward a resolution as soon as possible.

Some Yahoo! Small Business customers are unable to remove active POP only Business Email users. Please contact us for further troubleshooting on this issue.

We are actively working toward a resolution as soon as possible.

Some Yahoo! Small Business Email customers may be unable to access their Business Email web mail page at this time.

We are aware of this issue and are working to resolve the situation in a timely manner.

Yahoo! Business Email customers who encounter this issue may access their mail through a POP mail program such as Microsoft Outlook or Mozilla Thunderbird. For more information on configuring a POP email program, please visit our help center.

Some Yahoo! Business Email customers may encounter connection errors when attempting to send email via programs which supports POP, such as Microsoft Outlook or Mozilla Thunderbird.

We are working to resolve this issue in a timely manner. In the interim, customers can access their Yahoo! Business Email account web mail page.

To access your email through the web interface, please visit

http://mail.(domain.tld)

where (domain.tld) is the domain name associated with the Yahoo! Business Email account (see the help center for details).

Some Yahoo! Business Email customers may encounter connection errors when attempting to send email via programs which supports POP, such as Microsoft Outlook or Mozilla Thunderbird.

We are working to resolve this issue in a timely manner.  In the interim, customers can access their Yahoo! Business Email account web mail page.

To access your email through the web interface, please visit

http://mail.(domain.tld)

where (domain.tld) is the domain name associated with the Yahoo! Business Email account (see the help center for details).