Yahoo! Small Business System Status » Business Email

Some customers are unable to access their Yahoo! Small Business Email accounts

Tue, 07 Feb 2012 14:08:38 +0000

Some Yahoo! Small Business customers have reported errors when attempting to sign-in to their Yahoo! Small Business Email accounts.

You may encounter a password loop on the sign-in page or see the following error message:

We’re experiencing some technical difficulties

We’re sorry, but Yahoo! Mail can’t load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue.

* Try again
* Visit Help for troubleshooting instructions

Temporary error: LaunchTAE14?

If you need to speak with us directly, please use our call-back system to minimize your call hold time.

We are sorry for any inconvenience this is causing and appreciate your patience while we work to resolve this as quickly as possible.

Some Yahoo! Mail users are encountering an error on login

Wed, 25 Jan 2012 11:59:17 +0000

Some Yahoo! Small Business customers have reported occasional errors when attempting to log into their Yahoo! Mail accounts.

The error message is as follows:

“We’re experiencing some technical difficulties…

We’re sorry, but Yahoo! Mail can’t load due to a temporary error. You can try back again shortly, or visit our help pages for ways to troubleshoot the issue.

* Try again
* Visit Help for troubleshooting instructions

Temporary error: LaunchTAE15″

Yahoo! Small Business POP Email accounts are unaffected by this issue.

While the regular portion of your Yahoo! Mail account may be affected, there is an alternate method to access your Yahoo! Small Business Email account. To access your Business Email directly type the following in the address bar of your browser:

http://mail.yourdomainname.com

Replace yourdomainname.com with the domain name of your Business Email account.

We are sorry for any inconvenience you may encounter as a result of the error and appreciate your patience while we work to resolve this as quickly as possible.

Cannot create POP only Business Email user

Thu, 19 Jan 2012 21:06:23 +0000

Some customers may not be able to create new POP only Business Email users.

Customers may receive the following error when attempting to create a new POP only user:

HTTP 500 Internal Server Error
Blank white page

We are working to resolve this problem as quickly as possible.

Yahoo! Business Mail users may receive an error when using the search feature

Thu, 05 Jan 2012 19:46:34 +0000

Some Yahoo! Business Mail users may receive the following error when attempting to search for messages using the All-New Yahoo! Mail interface:

“Sorry, your session has expired. To protect your account, you need to confirm your password periodically”

Your patience is appreciated while our engineers work to resolve this issue.

Errors or latency when using Yahoo! Business Mail Webmail interface

Wed, 04 Jan 2012 21:27:21 +0000

Some customers may experience slow page load times or encounter errors when using the Webmail interface to browse their Yahoo! Business Mail account.

Customers impacted may receive one of the following error messages:

TAE error 15
TAE error 16
“an error has occurred”

Refreshing your browser may clear the error.

Our engineers are working to resolve this problem as quickly as possible.