Yahoo! Small Business System Status

Some Yahoo! Small Business customers have reported errors when attempting to sign-in to their Yahoo! Small Business Email accounts.

You may encounter a password loop on the sign-in page or see the following error message:

We’re experiencing some technical difficulties

We’re sorry, but Yahoo! Mail can’t load due to a temporary error.  You can try back again shortly, or visit our help pages for ways to troubleshoot the issue.

* Try again
* Visit Help for troubleshooting instructions

Temporary error: LaunchTAE14?

If you need to speak with us directly, please use our call-back system to minimize your call hold time.

We are sorry for any inconvenience this is causing and appreciate your patience while we work to resolve this as quickly as possible.

Some Yahoo! Small Business customers have reported occasional errors when attempting to log into their Yahoo! Mail accounts.

The error message is as follows:

“We’re experiencing some technical difficulties…

We’re sorry, but Yahoo! Mail can’t load due to a temporary error.  You can try back again shortly, or visit our help pages for ways to troubleshoot the issue.

* Try again
* Visit Help for troubleshooting instructions

Temporary error: LaunchTAE15″

Yahoo! Small Business POP Email accounts are unaffected by this issue.

While the regular portion of your Yahoo! Mail account may be affected, there is an alternate method to access your Yahoo! Small Business Email account.  To access your Business Email directly type the following in the address bar of your browser:

http://mail.yourdomainname.com

Replace yourdomainname.com with the domain name of your Business Email account.

We are sorry for any inconvenience you may encounter as a result of the error and appreciate your patience while we work to resolve this as quickly as possible.

Some customers may not be able to create new POP only Business Email users.

Customers may receive the following error when attempting to create a new POP only user:

• HTTP 500 Internal Server Error
• Blank white page

We are working to resolve this problem as quickly as possible.

Some Yahoo! Business Mail users may receive the following error when attempting to search for messages using the  All-New Yahoo! Mail interface:

“Sorry, your session has expired. To protect your account, you need to confirm your password periodically”

Your patience is appreciated while our engineers work to resolve this issue.

Some customers may experience slow page load times or encounter errors when using the Webmail interface to browse their Yahoo! Business Mail account.

Customers impacted may receive one of the following error messages:

• TAE error 15
• TAE error 16
• “an error has occurred”

Refreshing your browser may clear the error.

Our engineers are working to resolve this problem as quickly as possible.

Some users are reporting the inability to activate recently created Business Email accounts after accepting the Terms of Service.

As a possible work around, please click the back button on your browser and resubmit your acceptance to the Terms of Service.  This may not complete the first time however trying again will eventually complete the process.

We are aware of the issue and appreciate your patience while we work towards a resolution.

Some users have reported the inability to activate their newly created Business Email accounts after accepting the Terms of Service.

As a possible work around, please click the back button on your browser and resubmit your acceptance to the Terms of Service.  This may not complete the first time however trying again will eventually complete the process.

We are aware of the issue and appreciate your patience while we work towards a resolution.

Some Yahoo! Small Business customers may not be able to search for Business Email in the Webmail interface. When performing a Business Email search, users may encounter the following error:

“Sorry, your session has expired. To protect your account, you need to confirm your password periodically”

If you are experiencing these symptoms, please contact us for further troubleshooting.

Our engineers are working to resolve this problem as quickly as possible.

Yahoo! Email users have reported occasional errors when attempting to log into their Yahoo! mail accounts.

The error message is as follows:

“We’re experiencing some technical difficulties…

We’re sorry, but Yahoo! Mail can’t load due to a temporary error.  You can try back again shortly, or visit our help pages for ways to troubleshoot the issue.

* Try again
* Visit Help for troubleshooting instructions

Temporary error: LaunchTAE15″

Yahoo! Small Business POP Email accounts are unaffected by this issue.

While the regular portion of your Yahoo! Mail account may be affected, there is an alternate method to access your Yahoo! Small Business Email account.  To access your Business Email directly type the following in the address bar of your browser:

http://mail.yourdomainname.com

Replace yourdomainname.com with the domain name of your Business Email account.

We are sorry for any inconvenience you may encounter as a result of the error and appreciate your patience while we work to resolve this as quickly as possible.

Some Yahoo! Business Email users may encounter an error when accessing webmail stating:

“There was a problem accessing your Yahoo! Mail Account Sorry for the inconvenience.
Your account seems to have been deactivated as you may not have accessed it for a long time. Also, it looks like we are not able to retrieve your account currently due to some temporary problem. Please contact Customer Care about Error Code3 and we will try to resolve the issue at the earliest. ”

We are working to resolve this problem as quickly as possible, and apologize for any inconvenience.