Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Posts Tagged ‘Business Email’

Business Email Web Mail Access

Monday, February 8th, 2010

Some Yahoo! Small Business Email customers may be unable to access their Business Email web mail page at this time.

We are aware of this issue and are working to resolve the situation in a timely manner.

Yahoo! Business Email customers who encounter this issue may access their mail through a POP mail program such as Microsoft Outlook or Mozilla Thunderbird. For more information on configuring a POP email program, please visit our help center.

Some email users experiencing “Connection Failed” error using SMTP

Friday, January 29th, 2010

Some Yahoo! Business Email customers may encounter connection errors when attempting to send email via programs which supports POP, such as Microsoft Outlook or Mozilla Thunderbird.

We are working to resolve this issue in a timely manner. In the interim, customers can access their Yahoo! Business Email account web mail page.

To access your email through the web interface, please visit

http://mail.(domain.tld)

where (domain.tld) is the domain name associated with the Yahoo! Business Email account (see the help center for details).

Some email users experiencing “Connection Failed” error using SMTP

Thursday, January 28th, 2010

Some Yahoo! Business Email customers may encounter connection errors when attempting to send email via programs which supports POP, such as Microsoft Outlook or Mozilla Thunderbird.

We are working to resolve this issue in a timely manner.  In the interim, customers can access their Yahoo! Business Email account web mail page.

To access your email through the web interface, please visit

http://mail.(domain.tld)

where (domain.tld) is the domain name associated with the Yahoo! Business Email account (see the help center for details).

Some email users experiencing “Temporary Problem Accessing Database” error using POP

Tuesday, January 26th, 2010

Some Yahoo! Business Email customers may encounter an error, “Temporary Problem Accessing Database,” when attempting to download their email via a mail program that supports POP, such as Microsoft Outlook or Mozilla Thunderbird.

We are working to resolve this issue in a timely manner. In the interim, customers can access their Yahoo! Business Mail account via their Yahoo! Business Email web mail page.

To access your email through the web interface, please visit http://mail.(domain.tld), where domain.tld is the domain name associated with your Yahoo! Business Email account (see the help center for details).

Customers are repeatedly prompted to enter network password for POP account

Tuesday, November 17th, 2009

Customers may be able to resolve this issue by updating their Yahoo! ID Password via the Can’t Access my Account link on a sign in page.

In the interim, customers who are affected by this issue should still be able to access their Yahoo! Business Mail via the Web Mail page.

Business Email maintenance until November 21

Monday, November 9th, 2009

From November 11 through November 21, 2009, we will be upgrading our Yahoo! Business Email servers as part of our ongoing efforts to bring you the best email service possible.

During this time, you may encounter a “Temporary Access Error” message when trying to access your Business Email account. If you see this message, please try accessing your mail again in a couple of hours, after which maintenance on your server should be complete and normal email service restored.

Note that you will not lose any data during this maintenance period.

Yahoo! Business Email maintenance on October 27 and 29

Monday, October 26th, 2009

Please note that we will be conducting essential maintenance on Yahoo! Business Email this week at the following times:

  • Tuesday, October 27, at 9:30 p.m. PT
  • Thursday, October 29, at 9:30 p.m. PT

If your Business Email account is affected, you will be unable to send or receive messages during one of these windows.

We expect each maintenance window to last approximately 3 hours, after which your email service will be restored. We apologize for any inconvenience.

Intermittent Yahoo! Business Mail errors

Monday, October 26th, 2009

Some Yahoo! Small Business customers may be experiencing a “timeout”, blank page or other errors when accessing their Yahoo! Business Mail.

We are aware of the issues and are working on a timely resolution.

Intermittent Business Mail Issues

Saturday, October 24th, 2009

Some Yahoo! Small Business customers may be experiencing Error 15, 17 or other errors when accessing their Yahoo! Business Mail.

We are aware of the issues and are working on a timely resolution.

Errors Accessing Mail Messages – New Yahoo! Mail

Wednesday, October 21st, 2009

Some Yahoo! Business Mail users may encounter an error when attempting to read individual email messages while using the New Yahoo! Mail web page interface.

We are aware of this issue and are working to resolve it in a timely manner. As a workaround, users may change to the “Classic Mail” format by clicking the “Classic Mail” link in their Yahoo! Business Mail web mail page.


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