Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Posts Tagged ‘Business Email’

Issue accessing Yahoo! Business Email using iPhone, iPad or any known POP/IMAP clients.

Monday, May 13th, 2013

Some Yahoo! Small Business customers have reported that they are getting a “password prompt” when accessing  their Business Mail using iPhone, iPad or any known POP client like Outlook, Outlook Express, Mac Mail, etc.

When customers click on the Send/Receive button to download their emails, they may encounter a password looping issue. Alternatively, customers can access their Business Mail using the web mail interface if available.

We are aware of this issue and our engineers are working to resolve it as quickly as possible. We apologize for any inconvenience this may have caused.

Some Yahoo! Small Business emails rejected due to DNS blacklist

Wednesday, May 8th, 2013

We have received reports that some email messages sent by Yahoo! Small Business customers are not being received due to email blocking by a third-party anti-spam blacklist.

The Yahoo! Small Business email account will receive a bounceback with a message such as:

<user@domain.tld>:
Remote host said: 554 The IP Address of the sender (98.139.44.186) was found
in a DNS blacklist database and was therefore refused. [RCPT_TO]

We apologize for any inconvenience this is causing.  We are aware and working with the third-party to resolve this issue.

Some Yahoo! Small Business customers are unable to access their Business Email using a POP email client

Tuesday, May 7th, 2013

Some Yahoo! Small Business customers have reported that they are getting a “password prompt” when accessing  their Business Mail using any known POP client like Outlook, Outlook Express, Mac Mail, etc.

When customers click on the Send/Receive button to download their emails, they may encounter a password looping issue. Alternatively, customers can access their Business Mail using the web mail interface if available.

We are aware of this issue and our engineers are working to resolve it as quickly as possible. We apologize for any inconvenience this may have caused.

Intermittent Email Access Issues

Wednesday, April 17th, 2013

Some Yahoo! Small Business customers may experience intermittent access issues when accessing their Yahoo! Business Mail web interface, or when downloading items from their Yahoo! Business Mail accounts via POP/IMAP.

We are addressing this issue now and will update this status page with further developments.

Some customers are unable to access their Yahoo! Small Business Email accounts on Internet Explorer 9

Tuesday, April 2nd, 2013

Some Yahoo! Small Business customers have reported errors when attempting to access their Yahoo! Business Mail accounts when they login to the Yahoo! webmail interface and switch to their Yahoo! Business Mail account when using Internet Explorer 9.

Our engineers are aware of this issue and are working to resolve it as early as possible.  In the meanwhile we request customers to access their business email via a different web browser such as Mozilla Firefox or Google Chrome

We apologize for any inconvenience this is causing.

Customers reporting significant delay in receiving emails

Tuesday, March 12th, 2013

Some Yahoo! Small Business customers may be experiencing delays with email delivery when using the Yahoo! Mail web interface or a POP client such as Microsoft Outlook, Outlook Express, or Mozilla Thunderbird, etc.

Customers encountering this issue can experience delivery delays for several hours.

We are actively working toward a resolution as soon as possible and will have further updates once they are available.

Delays and/or errors when accessing Yahoo! Business Email

Tuesday, February 19th, 2013

Some customers have reported latency and/or errors when accessing Yahoo! Business Email accounts.

Errors and behavior may include:

  • “Temporary Error 15″
  • Slow loading email pages
  • Blank white screen

We are investigating this problem and working toward a resolution as quickly as possible.

Comcast customers may experience issues with connection to the SMTP server

Thursday, February 14th, 2013

Certain customers with Comcast as their internet service provider may experience issues with connection to the SMTP server through different devices or applications. This appears to be due to connection specifically on port 25.

We ask that affected customers please ensure their POP and SMTP settings are congruent with our recommendations on this help page.

Latency and/or errors when attempting to access Yahoo! Business Email

Tuesday, February 12th, 2013

Some customers have reported latency and/or errors when attempting to access their Yahoo! Business Email accounts.

Errors may include:

“Temporary Error 15″
Slow loading email pages
Blank white screen

We are investigating and working toward a resolution at this time. Please check back periodically for updates.

Yahoo! Business Mail latency

Thursday, February 7th, 2013

Some Yahoo! Business Mail users may experience latency when attempting to access their Yahoo! Business Mail inbox, or when attempting to load emails.

Our engineers are aware of this issue and working toward a resolution at this time.

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