Yahoo Small Business

Yahoo Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Posts Tagged ‘Business Email’

Unable to change password for POP-Only accounts

Tuesday, September 9th, 2014

Some Yahoo! Small Business customers may face issues when trying to change the application password for POP-ONLY accounts. Customers may see the following error message:

  • “The page isn’t redirecting properly”

Our engineers are working to resolve this issue as quickly as possible. We will provide further updates once they are available.

Unable to send / receive business emails using a POP client

Thursday, June 26th, 2014

Some Yahoo Small Business customers have reported that they are unable to send or receive emails on their Business Email accounts using a POP client such as Outlook, Outlook Express, Mac Mail etc.

We are aware of the issue and we are working towards a resolution at this time.

Unable to send / receive business emails using a POP client

Monday, June 23rd, 2014

Yahoo! Small Business customers may experience a repeated password prompt message or authentication error when accessing Business Mail using a POP client such as Outlook, Outlook Express, Mac Mail, etc.

Customers may also see the following error message

  • 421, resources temporarily unavailable, please try again later.

We are aware of this issue, and currently working to resolve it.

Unable to switch to Yahoo Business Email in Internet Explorer

Thursday, June 12th, 2014

Some business email users may find that the drop-down menu to switch between your Yahoo Mail account and your business email account or accounts is missing when you are using the Internet Explorer browser.

We are no longer supporting the use of Internet Explorer 8 with Yahoo Mail, which also affects the “Compatibility Mode” of any later version of Internet Explorer in Windows 7, Windows Vista, and Windows XP.  Learn more about Internet Explorer 8 support.

If you are using Internet Explorer 9 or later, you can switch to your business email by first disabling Compatibility View or Compatibility Mode while using Yahoo Mail.

You can also use a different internet browser to access Yahoo Mail, or you can switch to Basic Mail.  Learn more about Basic mail.

Potential delayed email

Thursday, June 5th, 2014

Some Yahoo Small Business customers may notice either a delay in email received, or email being received out of order, due to a minor influx of traffic that was quickly identified and corrected.

We apologize for any confusion the delayed email may have created and appreciate your understanding while we resolved this issue.

Unable to download attachments on Yahoo mail

Wednesday, June 4th, 2014

Some customers are having trouble downloading attachments using their Yahoo Mail account Webmail interface.

We are aware of this issue and working to resolve it as quickly as possible.

Error when attempting to access Yahoo Business Mail

Monday, June 2nd, 2014

Some Customers have reported the following errors and issues when attempting to access or send mail from their Business Mail account:

  • Error: TAE14 when attempting to load the inbox
  • Error: TAE5 when attempting to send a message
  • Delay in receipt of Business emails
  • Error: “There appears to be a problem loading the email [Email Subject]“
  • An inability to access the mail server via IMAP

We are investigating and working towards a resolution at this time. Please check back periodically for updates.

Error when attempting to access Yahoo! Business Email

Wednesday, May 28th, 2014

Some Customers have reported the following errors when attempting to access their Business Email account:

  • Temporary Error 2
  • TAE14

We are investigating and working towards a resolution at this time. Please check back periodically for updates.

Cannot view business email messages in Webmail interface

Tuesday, May 13th, 2014

Some customers are reporting the following errors when trying to view their business email messages in the Webmail interface:

  • “There appears to be a problem loading the message list.”
  • “Yahoo Mail was unable to connect. Please reload the page or verify that your network connection is active.”

Our engineers are aware of this issue and are working toward a resolution as quickly as possible.

Planned maintenance for Business Mail

Tuesday, May 6th, 2014

Yahoo! Small Business will be performing Business Mail maintenance on Tuesday May 6, 2014 from 10 pm to 12 AM PST and on Thursday May 8, 2014 from 9 am to 11 am PST.

During this time, some customers will not be able to access their Business Mail accounts through POP clients such as Outlook, Mac Mail, or their mobile device.

We apologize for any inconvenience this may cause.  Once the maintenance has been completed, account access should be completely restored and any emails sent during that time will still be received.

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