Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Posts Tagged ‘Billing’

Yahoo! billing and ordering maintenance, March 17-18

Monday, March 16th, 2009

Yahoo! Billing will undergo maintenance beginning on Tuesday, March 17, 2009, at approximately 11 p.m. PDT. We expect this maintenance to last approximately 2 hours.

During this time, you will be unable to access your Yahoo! account billing information or complete transactions using your Yahoo! Wallet. If you visit any of the following pages, you will see a “system is temporarily unavailable” message.

  • http://billing.yahoo.com
  • http://wallet.yahoo.com
  • http://ordering.yahoo.com

Delayed Payment Processing

Tuesday, February 3rd, 2009

Customers affected by this delay may see what appears to be a secondary charge in January. However, this is not a secondary charge, merely the payment processing system correcting its delay.

We are aware of the issue and the root cause has been resolved.

Payment not created for November invoice in November

Tuesday, December 30th, 2008

We are currently aware of a billing issue in which the November invoice was not created in November. The December invoice shows both November and December payments for affected accounts.

Our engineering department is working quickly to resolve this issue.

We apologize for the inconvenience.

PayPal temporarily unavailable in Yahoo! ordering

Friday, November 21st, 2008

PayPal is temporarily unavailable as a payment method in the Yahoo! ordering system at this time. Our standard methods of payment are still being accepted. Note that PayPal payment processing and buttons in Merchant Solutions and Web Hosting stores and web sites are not impacted by this issue.


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