Some merchants may not be able to access their Store Control Panel.
Our engineers are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may have caused.
Searching for any keyword or phrase on Yahoo! Small Business Help Pages fails to display results.
As a workaround, customers may find the relevant help page by navigating through the category links located at the main Yahoo! Small Business Help Page.
Our engineers are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may have caused.
If you are still experiencing issues with adding items to your cart (due to double-quotes), please do the following:
This should resolve the difficulty with adding items to your cart.
Yahoo! Small Business Merchant Solutions customers may experience difficulties accessing their Order Manager.
Impacted customers may receive a store maintenance message.
If you have received the maintenance message, pleased attempt to access your Order Manager again in five to ten minutes.
We are aware of this issue and apologize for any inconvenience this may have created.
Yahoo! Small Business Merchant Solutions customers may experience difficulties generating UPS shipping labels.
Customers may receive the following error:
“ERROR: The XML document is not well formed”
We are aware of this issue and are working with UPS to resolve this as quickly as possible.
On Thursday, July 29, 2010, beginning at approximately 9 p.m. PT, Yahoo! will be conducting system maintenance to improve the speed and reliability of our Web Hosting platform. We expect this maintenance to last approximately 3 hours. During this time, Web Hosting services — including MySQL databases — will be read-only.
Your web site and store will remain available to your customers, but features that rely on a database may be temporarily disabled. Please note that this maintenance does not affect Merchant Solutions control panels and features.
We apologize for any inconvenience.
Small Business customers using Comcast as an Internet Service Provider may have difficulties accessing any Yahoo! web site, including but not limited to Yahoo! Small Business services.
Comcast customers will receive a “page not found” or a 404 “page can not be displayed” error when attempting to view Yahoo! hosted sites.
We are aware of this issue and we are working with Comcast to resolve this as quickly as possible.
Some Yahoo! Small Business customers may have difficulties accessing their Yahoo! Small Business Email (POP & Webmail). We are aware of this issue and we are working to resolve this in a timely manner.
Certain new Yahoo! Web Hosting, Domains, or Business Email orders placed between July 10th, 2010 to July 16th, 2010 may still show pending status in the control panel.
We are aware of this issue and are working toward a resolution as quickly as possible. Further updates will be provided as more information becomes available
Yahoo! Small Business customers attempting to access their Small Business Control Panel or the Yahoo! Small Business web site may experience one or more of the following conditions:
We are aware of this issue and we are working to resolve this in a timely manner.
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