Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Archive for August, 2009

GeoCities to Web Hosting File Migration Issues

Monday, August 31st, 2009

Yahoo! GeoCities customers may be unable to transfer files from their GeoCities Free account to a newly created Web Hosting account under the same Yahoo! ID.

If you are experiencing this issue, please contact Yahoo! Small Business Support at http://smallbiz.yahoo.com/contactus for assistance.

Inability to lock or unlock domains

Saturday, August 29th, 2009

Some customers will be unable to lock or unlock their domains. The following URL will become present should this occur:

http://accmgr.webhosting.yahoo.com/error?e=98

Our engineering department is investigating this and will resolve it shortly.

Statistics Not Updating

Wednesday, August 26th, 2009

Some merchants are reporting that the statistics in their Yahoo! Store and Yahoo! Merchant Solutions accounts have not updated as expected today. We are aware of this issue and are currently investigating. Further updates will be provided as more information becomes available.

StoneEdge Order API Authorization Error

Wednesday, August 26th, 2009

Some merchants using the StoneEdge Order API are reporting an authorization error when trying to import orders. We are aware of this issue and currently investigating. Further updates will be provided as more information becomes available.

Merchant Solutions and Store error during checkout

Tuesday, August 25th, 2009

Some Merchant Solutions and Store end users are getting a message while going through shopping cart and checkout:

Order Number: Your order number will be emailed to you

We are aware of this issue and will provide an update as soon as new information is available.

Merchant Solutions – Store Control Panel Access

Tuesday, August 25th, 2009

Some Yahoo! Merchant Solutions customers may be unable to access the Store Manager via the Store Manager link in their “My services” screen at

http://smallbusiness.yahoo.com/services

We will have an update on this issue shortly.

Merchant Solutions – Unable to Access Store Manager

Tuesday, August 25th, 2009

Some merchants are reporting the inability to access the Store Manager. Yahoo! Merchant Solutions servers are undergoing extended maintenance. During this brief period, some customers may be unable to access the Store Manager, Store Editor or Order Manager screens. This issue does not impact access to published sites.  Further updates will be provided as more information becomes available.

Yahoo! Store secondary domain DNS issues

Monday, August 24th, 2009

Some Yahoo! Store customers may find that secondary domains may not resolve properly to their stores when using these domain name servers:

  • ns5.store.yahoo.com
  • st-ns1.yahoo.com

We are working to expedite a solution to this issue.

Web Hosting – Unable To Access The Business Control Panel And The Web Hosting Control Panel

Thursday, August 20th, 2009

Some Yahoo! Web Hosting customers may not be able to access the Business Control Panel and the Web Hosting Control Panel.

We are aware of this issue and are working to resolve it in a timely manner.

Error Accessing Domains Control Panel For New Accounts

Thursday, August 20th, 2009

Some Yahoo! Small Business customers may encounter errors when attempting to access the Domains Control Panel in newly created Yahoo! Small Business accounts.

We are working to ensure that all newly created Yahoo! Small Business Accounts are fully functional.


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