Archive for August, 2009
Monday, August 31st, 2009
Yahoo! GeoCities customers may be unable to transfer files from their GeoCities Free account to a newly created Web Hosting account under the same Yahoo! ID.
If you are experiencing this issue, please contact Yahoo! Small Business Support at http://smallbiz.yahoo.com/contactus for assistance.
Tags: Web Hosting
Posted in Closed All | No Comments »
Saturday, August 29th, 2009
Some customers will be unable to lock or unlock their domains. The following URL will become present should this occur:
http://accmgr.webhosting.yahoo.com/error?e=98
Our engineering department is investigating this and will resolve it shortly.
Tags: All Properties
Posted in Closed All | No Comments »
Wednesday, August 26th, 2009
Some merchants are reporting that the statistics in their Yahoo! Store and Yahoo! Merchant Solutions accounts have not updated as expected today. We are aware of this issue and are currently investigating. Further updates will be provided as more information becomes available.
Tags: Merchant Solutions
Posted in All System Issues, Closed All, Closed MS, Merchant Solutions | 2 Comments »
Wednesday, August 26th, 2009
Some merchants using the StoneEdge Order API are reporting an authorization error when trying to import orders. We are aware of this issue and currently investigating. Further updates will be provided as more information becomes available.
Tags: Merchant Solutions
Posted in Closed All, Closed MS | 3 Comments »
Tuesday, August 25th, 2009
Some Merchant Solutions and Store end users are getting a message while going through shopping cart and checkout:
Order Number: Your order number will be emailed to you
We are aware of this issue and will provide an update as soon as new information is available.
Tags: Merchant Solutions
Posted in Closed All, Closed MS | 3 Comments »
Tuesday, August 25th, 2009
Some Yahoo! Merchant Solutions customers may be unable to access the Store Manager via the Store Manager link in their “My services” screen at
http://smallbusiness.yahoo.com/services
We will have an update on this issue shortly.
Tags: Merchant Solutions
Posted in All System Issues, Closed All, Closed MS, Merchant Solutions | No Comments »
Tuesday, August 25th, 2009
Some merchants are reporting the inability to access the Store Manager. Yahoo! Merchant Solutions servers are undergoing extended maintenance. During this brief period, some customers may be unable to access the Store Manager, Store Editor or Order Manager screens. This issue does not impact access to published sites. Further updates will be provided as more information becomes available.
Tags: Merchant Solutions
Posted in All System Issues, Closed All, Closed MS, Merchant Solutions | 1 Comment »
Monday, August 24th, 2009
Some Yahoo! Store customers may find that secondary domains may not resolve properly to their stores when using these domain name servers:
- ns5.store.yahoo.com
- st-ns1.yahoo.com
We are working to expedite a solution to this issue.
Tags: Merchant Solutions
Posted in All System Issues, Closed All, Closed MS, Merchant Solutions | 1 Comment »
Thursday, August 20th, 2009
Some Yahoo! Web Hosting customers may not be able to access the Business Control Panel and the Web Hosting Control Panel.
We are aware of this issue and are working to resolve it in a timely manner.
Tags: Merchant Solutions and Web Hosting
Posted in All System Issues, Closed All | 1 Comment »
Thursday, August 20th, 2009
Some Yahoo! Small Business customers may encounter errors when attempting to access the Domains Control Panel in newly created Yahoo! Small Business accounts.
We are working to ensure that all newly created Yahoo! Small Business Accounts are fully functional.
Tags: Domains
Posted in All System Issues, Closed All, Closed MS, Merchant Solutions | No Comments »