Yahoo! Small Business System Status

Some customers may not be able to create new POP only Business Email users.

Customers may receive the following error when attempting to create a new POP only user:

• HTTP 500 Internal Server Error
• Blank white page

We are working to resolve this problem as quickly as possible.

Recently placed orders for Yahoo! Small Business products may result in the purchased domain name failing to complete registration.

Yahoo! Small Business customers who have already purchased a domain name may experience latency or timeout error messages when accessing the Domain Control Panel for their domains.

We are currently working to resolve these problems as quickly as possible.  Your patience is appreciated.

Some viewers may experience intermittent connection issues while viewing pages hosted at Yahoo!, including yahoo.com.

Error messages may include:

• Connection refused
• Server hang up
• Connection timed out

Our engineering team is aware of the issue and is working diligently on a resolution.

Domains accounts are intermittently generating bounced messages when trying to send to the Business Email alias. Senders may see the following bounced messages:

• Resources temporarily unavailable, please try again later [#4.1.12]. /I’m not going to try again; this message has been in the queue too long.
• Resources temporarily unavailable, please try again later [#4.1.13]

Our engineers are aware of this problem and are working to resolve it as quickly as possible. We will provide more information in the next 24 hours.

Some Yahoo! Business Mail users may receive the following error when attempting to search for messages using the  All-New Yahoo! Mail interface:

“Sorry, your session has expired. To protect your account, you need to confirm your password periodically”

Your patience is appreciated while our engineers work to resolve this issue.

Some customers may experience slow page load times or encounter errors when using the Webmail interface to browse their Yahoo! Business Mail account.

Customers impacted may receive one of the following error messages:

• TAE error 15
• TAE error 16
• “an error has occurred”

Refreshing your browser may clear the error.

Our engineers are working to resolve this problem as quickly as possible.

Some users are reporting the inability to activate recently created Business Email accounts after accepting the Terms of Service.

As a possible work around, please click the back button on your browser and resubmit your acceptance to the Terms of Service.  This may not complete the first time however trying again will eventually complete the process.

We are aware of the issue and appreciate your patience while we work towards a resolution.

We are currently experiencing longer than usual call-hold times.

To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages – this is a quick and easy way to find the answer you need.

If our Help Pages don’t provide the answer you are looking for, request a call to save time! Thank you for your patience.

We are currently experiencing longer than usual call-hold times.

To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages – this is a quick and easy way to find the answer you need.

If our Help Pages don’t provide the answer you are looking for, request a call to save time! Thank you for your patience.

Some users have reported the inability to activate their newly created Business Email accounts after accepting the Terms of Service.

As a possible work around, please click the back button on your browser and resubmit your acceptance to the Terms of Service.  This may not complete the first time however trying again will eventually complete the process.

We are aware of the issue and appreciate your patience while we work towards a resolution.