Yahoo! Small Business System Status

Yahoo! Merchant Solutions customers with customized templates may have received reports of their store search failing.  The attempted search resolves to the homepage with no search results listed.

We are aware of this issue and our engineers are working to resolve it in as soon as possible.

We are sorry for any inconvenience you may have encountered and appreciate your patience and understanding while we work through this issue.

We have received reports of customers being unable to add items to their shopping carts.

When attempting to add an item to the shopping cart, the customer is directed to a shopping cart page with no items listed.

We are aware of the issue and our engineers are working to resolve it as quickly as possible.  We apologize for any inconvenience this may have caused.

Yahoo! Merchant Solutions customers have reported that they are unable to view their revenue statistics within the Store Control Panel.

All items have been batched and processed.  Processed revenue is not updating in the statistics section of your Store Control Panel.

We are aware of the issue and our engineers are working to resolve it as quickly as possible.  We apologize for any inconvenience this may have caused.

Some Yahoo! Small Business customers may have difficulties viewing their web sites.

The error message that may appear is:

Page Cannot be Displayed.

Our engineers are working to resolve this issue as quickly as possible.  We apologize for any inconvenience this may have caused.

On Monday, August 16, at 8 p.m. PT, until Tuesday, August 17, at 7 a.m. PT, Yahoo! Merchant Solutions will be making system updates. Merchants may experience a 10 to 15-minute period of time during which Store Manager cannot be accessed, and store changes cannot be published. Some order posts may be briefly delayed, for up to 15 minutes. If you are unable to access Store Manager or to publish during this time, please try again after 15 minutes. We apologize for any inconvenience.

Some Yahoo! Small Business customers may have difficulties viewing their websites.

Our engineers are working to resolve this issue as quickly as possible.  We apologize for any inconvenience this may have caused.

Some Yahoo! Business Email customers may encounter an error when attempting to access their business mail through the web interface.

The error message that may appear is:

Ouch! The error, LaunchEmptyResponse, occurred when trying to connect to Yahoo! Mail

We are aware of this issue and are working to resolve it in a timely manner.

Some Yahoo! Business Email customers may encounter an error when attempting to access their business mail through the web interface.

The error message that may appear is:

Ouch! The error, LaunchEmptyResponse, occurred when trying to connect to Yahoo! Mail

We are aware of this issue and are working to resolve it in a timely manner.

Some Yahoo! Small Business customers may have difficulties accessing their websites.

Our engineers are working to resolve this issue as quickly as possible.  We apologize for any inconvenience this may have caused.

Files uploaded to the Store Editor File Library may not display properly in the published Store.  Viewers may encounter browser timeout errors or missing elements on published pages that use these files.

Our engineers are actively working to resolve this matter as quickly as possible.  We apologize for any inconvenience you may encounter during this issue.