We are currently experiencing longer than usual call-hold times.
To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages – this is a quick and easy way to find the answer you need.
If our Help Pages don’t provide the answer you are looking for, request a call to save time! Thank you for your patience.
If you received a new mobile device or tablet over the holidays and want to sync it with your Yahoo! Small Business Mail, check out our help pages for information and instructions.
We are currently experiencing longer than usual call-hold times.
To quickly get the answer you are looking for, please check out our Yahoo! Small Business Help Pages – this is a quick and easy way to find the answer you need.
If our Help Pages don’t provide the answer you are looking for, request a call to save time!
Thank you for your patience.
Merchants updating the Shipment Tracking status of their orders by submitting XML status update emails may encounter delays of approximately 3 hours in the order status updating.
Our engineers are working to resolve this problem as quickly as possible.
We have received reports that some customers are unable to manage their Yahoo! Small Business services.
Affected customers are not able to:
We apologize for any inconvenience this problem may cause. Our engineering teams are aware of the issue, and are working to resolve this problem as quickly as possible.
Yahoo! Merchant Solutions customers will not be able to transition to the new Site Search (Beta) for a period of 36 hours starting 3AM PST on Monday, December 12, 2011. During this time, merchants already on the new Site Search (Beta) will be unable to make changes to site search settings.
We are aware of this issue and our engineers are working to resolve it as soon as possible. We are sorry for any inconvenience this causes, and appreciate your patience and understanding while we work through this issue.
Please note that this issue will have no impact on customer-facing stores. Stores already using the Site Search (Beta) will continue to function as they are currently configured, and customers will be able to place orders as normal.
Yahoo! Web Hosting sites built using Yahoo! Site Solution may intermittently display with incorrect formatting, and missing page elements.
Our engineers are aware of this issue, and are working to resolve it as quickly as possible.
Some Yahoo! Small Business customers may not be able to search for Business Email in the Webmail interface. When performing a Business Email search, users may encounter the following error:
“Sorry, your session has expired. To protect your account, you need to confirm your password periodically”
If you are experiencing these symptoms, please contact us for further troubleshooting.
Our engineers are working to resolve this problem as quickly as possible.
Yahoo! Small Business customers may have difficulties accessing Yahoo! Small Business homepage in an Internet browser.
You may experience latency or see a blank page or a “Connection Refused” or “internal error – server connection terminated” error message while trying to visit the site.
As a temporary work around you may be able to access your services by visiting the link below:
http://smallbusiness.yahoo.com/services
Our engineers are aware of the issue and working to resolve it as quickly as possible.
Due to AT&T’s Web Hosting phone support line being down, the Yahoo! Web Hosting support line is experiencing longer than usual call-hold times.
If you are calling for AT&T Web Hosting or Business Mail support, please contact them directly at this phone number:
888-932-4678
If you are a Yahoo! Small Business customer, you can quickly get the answer you are looking for by checking out our Yahoo! Small Business Help Pages – this is a quick and easy way to find the answer you need.
If our Help Pages don’t provide the answer you are looking for, request a call to save time!
Thank you for your patience.
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