Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Archive for the ‘All System Issues’ Category

PayPal maintenance affecting PayPal APIs and batch processing

Thursday, September 2nd, 2010

PayPal will be conducting scheduled maintenance on September 2, 2010, between 11:00 p.m. and 11:20 p.m. PDT. During this maintenance window, PayPal APIs will be unavailable. The API response returned for transactions made during this time will be 10001/1000. Batch processing for PayPal will also be unavailable from 10:15 p.m. to 11:45 p.m. PDT. For more information about this maintenance, please see the PayPal X Developer Network System Status page.

Intermittant web site loading issues

Thursday, September 2nd, 2010

We are currently aware that some Yahoo! Small Business customers’ web sites may load slowly or display an error message.

Should you receive an error message or experience slow loading, please try again in 15 minutes.

Our engineering team is working to resolve this issue as quickly as possible.  We apologize for any inconvenience this may have caused.

Some Yahoo! Small Business customers may not be able to access their web sites

Thursday, September 2nd, 2010

Some Yahoo! Small Business customers may not be able to access their web sites and get ‘Page Cannot Be Displayed’ error message on  Internet Explorer.

Our Engineers are aware of the issue and actively working to resolve it as quickly as possible.

Some Yahoo! Small Business customers may experience latency while accessing their web sites and ‘Page cannot be displayed’ errors while accessing their phpMyAdmin

Saturday, August 28th, 2010

Some Yahoo! Small Business customers may experience latency while accessing their web sites and ‘Page cannot be displayed’ errors while accessing their phpMyAdmin.

Our Engineers are aware of the issue and actively working to resolve it as quickly as possible.

Some Yahoo! Small Business customers may experience delays or slow loading services

Thursday, August 26th, 2010

Yahoo! Small Business customers have reported unresponsive or slow loading pages when accessing their Yahoo! Small Business accounts.

Our Engineers are aware of the issue and actively working to resolve it as quickly as possible.

Store Statistics for Page Views and or Customers incomplete

Thursday, August 26th, 2010

Some Yahoo! Merchant Solution customers may experience incorrect statistics for Customer and or Page Views during the date range of August 24 and August 25.  Most commonly, statistics are not matching the historical average for the store.

We are working to identify and resolve these issues as quickly as possible.  We will provide further updates as soon as they are available.

Some Yahoo! Business Email customers may encounter errors accessing email

Wednesday, August 25th, 2010

Some Yahoo! Business Email customers may encounter delays or errors accessing their email account through either the Business Email web mail page or via a POP program such as Microsoft Outlook.

In the web mail page, customers may encounter this message:

Ouch!
The error, LaunchEmptyResponse, occurred when trying to connect to Yahoo! Mail.

We are working to resolve this issue in timely manner.

Password Prompt When Accessing Business Email Using POP client

Monday, August 23rd, 2010

Some Yahoo! Small Business customers in India have reported that they are getting password prompt when accessing emails using any known POP client like Outlook, Outlook Express, Mac Mail, etc.

When customers click on Send/Receive button to download emails in POP clients, users may encounter password loop issue. Alternatively customers can access mail using web interface.

We are aware of this issue and our engineers are working to resolve it as quickly as possible.  We apologize for any inconvenience this may have caused.

Order processing issues for Merchant Solutions and Yahoo! Store

Friday, August 20th, 2010

Some Yahoo! Small Business Merchant Solutions and Store customers may experience abnormal order processing behavior such as orders not being immediately charged or confirmation emails not being sent.

We are working to identify and resolve these issues as soon as possible and will provide further updates as soon as they are available.

Store Editor displays as blank page

Tuesday, August 17th, 2010

Some Yahoo! Merchant Solution customers may encounter an issue where the Store Editor displays a blank page when opened. We are aware of this issue and are working to resolve it now.


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