12:57 PM PST: Payment not created for November invoice in November
We are currently aware of a billing issue in which the November invoice was not created in November. The December invoice shows both November and December payments for affected accounts.
Our engineering department is working quickly to resolve this issue.
We apologize for the inconvenience.
01:59 PM PST
If your account is affected, please note that you have not been double billed. Your November payment was delayed and charged along with your December payment.
Our engineering department is working quickly to resolve this issue.
06:18 AM PST
Our engineers have identified the root cause and have resolved this issue.
