07:06 AM PST: Revenue is not updating in Store Statistics
Yahoo! Merchant Solutions customers have reported that they are unable to view their revenue statistics within the Store Control Panel.
All items have been batched and processed. Processed revenue is not updating in the statistics section of your Store Control Panel.
We are aware of the issue and our engineers are working to resolve it as quickly as possible. We apologize for any inconvenience this may have caused.
10:12 AM PST
06:01 AM PST
(8/18/2010) After Monday night’s scheduled update, revenue statistics are currently being updated.
We appreciate your patience while we continue to work on this issue.
05:47 AM PST
(8/19/2010) We are continuing to update revenue statistics at this time and appreciate your patience and understanding while we work to resolve this issue as quickly as possible.
Further updates will be provided as more information becomes available.
05:38 AM PST
(8/20/2010) Our system is continuing to process revenue statistics at this time.
We appreciate your continued patience while this issue is resolved.
Further updates will be provided as more information becomes available.
03:15 PM PST
(08/20/2010) At this time some Merchant Solutions customers may still see incomplete store revenue statistics in their Store Control Panel. All items have been batched and processed; however, it may take some time for all statistics data to be restored.
We are continuing to monitor our system carefully and expect that all data will be restored by Monday, August 23.
We apologize for this disruption and appreciate your patience as we complete this process. We will close this issue or communicate any new status on Monday.
01:33 PM PST
(8/23/2010) We are still working to process the revenue statistics data for merchants affected by this issue.
We apologize for the delay and appreciate your continued patience.
We will provide daily updates until this issue is resolved.
09:39 AM PST
(8/24/2010) Updates to the revenue statistics are taking longer than expected. We expect a resolution by tomorrow August 25th and we will provide an update tomorrow.
Thank you for your patience and understanding while we work to resolve this issue.
06:31 AM PST
(8/25/2010) This issue has been resolved. Thank you for your patience in this matter.
Revenue statistics are currently being updated after last night’s scheduled system update.
We appreciate your patience while we continue to work on this issue.