Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Open System Status Messages

Date

System Status Message

05/26/10

08:48 AM PST: Customers cannot connect to their Web Hosting site using their default FTP login and password

Some Yahoo! Customers may be unable to log into their Web Hosting FTP address using their default FTP account. For more information on your default FTP account please visit our online help center.

Customers who encounter this issue will receive this error from their FTP client:

Error 530 (bad username or password)

We are aware of this issue and are working to resolve it quickly. In the interim customers can create a secondary FTP access account through the Web Hosting Control Panel > Manage > Password Manager screen. For more information on creating secondary FTP access accounts, please visit our online help center.


03:59 PM PST

(5/27/2010) We are continuing to investigate this issue and are working toward a timely resolution. Thank you for your patience in this matter.


01:43 PM PST

The issue has been resolved at this time. If you are continuing to experience issues logging into your FTP account please visit our online help center or contact us for further assistance.

Real-Time Updates

Click an option below to receive automated issue updates.

Help

Have questions? Please visit the help center or contact us.
Search Small Business Help:

Copyright © 2012 Yahoo! Inc. All rights reserved