04:38 PM PST: System Maintenance
On December 10, from 9 p.m. to 12 a.m. (PST), we will be conducting maintenance to ensure system performance. Affected merchants will see a maintenance notification in their Store Manager. If you do not see this notice, your store is not affected.
During this time, shoppers may be unable to use gift certificates or coupons when placing an order. Store Manager will not be available while maintenance is conducted, and merchants should complete all store publishes before the maintenance begins. Publishes in-progress will be stopped resulting in a partial content publish. FDMS batch submissions and site statistics reporting may be delayed until the following day.
Please note: Merchants using the Database Inventory feature should set their “Quantity can Exceed Availability” setting to “Yes” for the maintenance period, or orders may not be accepted. Your inventory will automatically be updated to reflect new orders once the maintenance is complete. Orders received during this time should be checked against available item quantities to ensure the order can be filled.
To modify the “Quantity can Exceed Availability” setting:
- In Store Manager, click on “Configure Inventory” (located in the Order Settings column)
- In the Settings Section, change “Quantity can Exceed Availability” to “Yes”
- Click the “Update” button.
- Publish your Order Settings.
Following the system maintenance, you may restore your original settings if needed, to prevent items from being ordered when they’re not in stock.
We apologize to affected merchants for this unplanned system maintenance.
