03:32 PM PST: Updating past-due account does not reactivate services
We have identified a billing issue in which Yahoo! Small Business customers pay their past-due accounts successfully, but their accounts are not reactivating properly. In addition, their web sites are not displaying, and their business email does not work after updating the payment method at billing.yahoo.com.
Please contact us for further troubleshooting if you are experiencing this issue.
We are continuing to investigate this issue and will provide an update or resolution as soon as possible.
07:16 AM PST
04:11 PM PST
(02/05/10) This issue appears to be resolved but we are continuing to monitor any further reports. We will post details and updates as they become available.
06:37 AM PST
(02/08/2010) This issue has been resolved.
(02/05/10) We are monitoring this issue and working toward a resolution as soon as possible. We will provide an update shortly.