Yahoo! Small Business

Yahoo! Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Open System Status Messages

Date

System Status Message

10/18/09

08:46 PM PST: Store items using promotional text being removed from Google’s product listings

Yahoo! Merchant Solutions customers with store items that include promotional text (such as mention of free shipping) in the item name or description may find that their product listings are being removed from Google’s product listings. Initial investigation of this issue shows that this may be occurring due to a change in enforcement of Google’s program policies.

For more information, please consult the Content Policies section of Google’s Program Policies page, which states, “Do not include promotional or boilerplate text in your product data feed. All text should directly describe the product you are submitting. Text relating to shipping or store policies should not be included.” You may also wish to read a Google support forum thread that discusses this problem.

We recommend that merchants using promotional text in their item names or descriptions edit these fields (Name and Caption fields) to remove this text. Please see our Store Editor and Catalog Manager help pages to learn more about editing item fields.

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