Yahoo! Small Business System Status

On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

Open System Status Messages

Date	System Status Message	Status	Property
06/03/13	10:10 AM PST: Upcoming migration to the new Yahoo! Mail platform If you are using a legacy Yahoo! Mail platform, such as Yahoo! Mail Classic, starting today, June 3rd, you will be prompted to upgrade to the new Yahoo! Mail You will have at least 30 days after today to continue to access your current version of Yahoo! Mail. After the 30 days, if you do not upgrade and agree to the new Terms of Service, you will be unable to access your email through the webmail interface. The upgrade will be seamless and instantaneous — everything in your existing Yahoo! Mail account and Yahoo! Business Mail account (emails, attachments, contacts and folders) will move over. Some benefits of the new Yahoo! Mail platform are: Faster email Cleaner, easier-to-use design More secure Here are your alternatives to upgrading to the new Yahoo! Mail platform: Accessing your email through a third party email client such as Outlook, Outlook Express, Windows Live Mail, or Mac Mail. When upgrading, select the option to use the basic Yahoo! Mail interface. NOTE: We are unable to revert you back to your old interface. You are able to provide feedback by clicking here.		Business Email

Closed System Status Messages

Date	System Status Message	Status	Property
06/14/13	09:12 AM PST: Merchant web site images are not loading Customers are reporting that the images for their Merchant web sites are not loading from certain locations. We are aware of this issue and working to resolve it as quickly as possible. 11:08 AM PST This issue has been stabilized. We will continue monitoring for any further reports and post updates once they are available. We apologize for any inconvenience this has caused. 01:06 PM PST This issue has been resolved. Thank you for your patience.		Merchant Solutions
06/13/13	01:28 PM PST: Store Manager on Merchant Solutions and Yahoo! Store accounts may be inaccessible Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.” Orders may be rejected for Merchants using the Database Inventory feature that do not have their “Quantity can Exceed Availability” setting to “Yes”. We are aware of these issues and working to resolve them as quickly as possible. 03:40 PM PST This issue has been stabilized. We will continue monitoring for any further reports and post updates once they are available. We apologize for any inconvenience this has caused. 05:05 PM PST This issue has been resolved. Thank you for your patience.		Merchant Solutions
06/12/13	03:39 PM PST: Store Manager on Merchant Solutions and Yahoo! Store accounts may be inaccessible Some merchants may encounter the following error while trying to access the Store Manager: “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.” We are aware of this issue and working to resolve it as quickly as possible. 03:45 PM PST This issue has been resolved. Thank you for your patience.		Merchant Solutions

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