Yahoo Small Business

Yahoo Small Business System Status


On this page you can review known system issues that may impact your Small Business account. Please check back regularly for the latest status, or choose a real-time updates option for automated notification of any changes. If you are experiencing a problem not listed below, please contact us.

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Open System Status Messages

Date

System Status Message

Status

Property

03/18/15

05:34 PM PST: Historical Site Statistics shows 0 views

Yahoo Web Hosting customers may experience incorrect historical statistics.  Most commonly, statistics are showing 0 page views.

This may also temporarily increase page load times.  Disabling Yahoo Site Statistics will alleviate this issue.

To turn off site statistics:

  • Sign in to your Yahoo Web Hosting plan.
  • Select the Index tab.
  • Select Site Statistics.
  • In the upper-right corner of the Site Statistics page, click Options.
  • Toward the bottom of the page, select the radio button accompanying “Do not collect statistical data for my site (turn off site statistics).”
  • Click Save.

We are aware of the issue and are working to resolve it as quickly as possible.  We will provide further updates as soon as they are available.

05:32 PM PST

We have resolved the part of the issue that caused increased page load times; however, we are still working on restoring the correct historical data.

Thank you for your continued patience while we investigate the root cause of this issue.

Open

Closed System Status Messages

Date

System Status Message

Status

Property

05/18/15

04:50 PM PST: Blank page or “Could Not Connect” error

Some customers have reported seeing a blank page or the following error message when visiting the Store Control Panel or performing certain tasks in the Email Control Panel:

Could Not Connect
Description: Could not connect to the requested server host.

Our engineers are investigating this issue. We hope to have a resolution shortly.

09:36 PM PST

This issue has been resolved. Thank you for your patience.

Closed
05/16/15

11:43 AM PST: Some users unable to access Store Control Panel

We have received some reports from users who see the following error message on accessing the Store Control Panel:

The server is temporarily unable to service your request due to
maintenance downtime or capacity problems. Please try again later.

Our engineers are aware of the issue and are working to resolve it as quickly as possible. We will share updates as they become available.

12:47 PM PST

This issue has been resolved. All customers should now be able to access their Store Control Panels. Thank you for your patience.

Closed

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