Find real-time status for all Aabaco Small Business products and systems that may impact your account.

If you are experiencing an issue not listed here or need help, contact us or visit the Help Pages.

Open System Status Messages

Date Message Service
08/23/16
01:13 PM PST: Text messages for two-step verification delayed

We’ve received reports that the text messages for our two-step verification feature are being delayed. This delay can result in the verification code being unusable.

Our engineering team is investigating this issue. We will share more updates as they become available.

04:46 PM PST

We have temporarily disabled two-step verification while we continue to investigate delays in text message delivery. This feature will be re-enabled once the issue is resolved.

08/16/16
09:28 AM PST: Intermittent mail delivery error to Business Mail boxes

Some Business Mail accounts are generating a 554 error on mail sent to the account. We are investigating this issue and are working to resolve it as soon as possible. We apologize for any inconvenience this is causing.

06:34 AM PST

(08/17/16) We are continuing our investigations and work toward resolving this matter as soon as possible. Please check this post periodically for the latest updates.

08:24 AM PST

(08/23/16) Customers that are encountering this on a POP only account can upgrade the email account to a web and pop format to clear up the problem.

08/15/16
10:39 AM PST: Video playback issue on YouTube videos in Site Solution

Some customers have reported that their Video Gallery and Video Showcase pages in Site Solution are experiencing issues with YouTube video playback. This appears to be browser specific at this time and primarily affect users in Chrome. We are investigating this issue and are working to resolve it as soon as possible.

08:24 AM PST

(08/23/16) Our engineers continue to progress on the solution for this issue. Please watch for future updates.

07/06/16
01:28 PM PST: Recent domain name verification emails

You may have received an email recently from us with the following subject line:

VERIFICATION REQUIRED – Please verify your domain name(s) as soon as possible

Please rest assured that these emails are legitimate. ICANN (the governing body for the Internet) requires that all domains have accurate contact information, and we occasionally need to verify this information. Read more in this Help Center article.

We ask that you promptly follow the verification instructions in this email. Unverified domains may be suspended until verification is completed.

Thank you for your attention to this matter.

Closed System Status Messages

Date Message Property
08/18/16
10:25 AM PST: Domain Control Panel latency

Some users are reporting latency when accessing the Domain Control Panel resulting in it failing to load. We are currently investigating this and working toward resolution of this issue.

05:10 PM PST

This issue is now resolved. Thank you for your patience while we worked on this.

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