Find real-time status for all Aabaco Small Business products and systems that may impact your account.

If you are experiencing an issue not listed here or need help, contact us or visit the Help Pages.

Open System Status Messages

Date Message Service
08/26/16
04:09 PM PST: Scheduled down time

We will be performing scheduled system maintenance beginning Saturday, September 10 at 11:30pm Pacific, and ending Sunday, September 11 at 12:30am Pacific. During this one-hour maintenance window, your website, business email, and Aabaco Small Business tools will be briefly unavailable.

We apologize for any inconvenience. Any updates to this maintenance will be posted here as soon as they are available.

08/23/16
01:13 PM PST: Text messages for two-step verification delayed

We’ve received reports that the text messages for our two-step verification feature are being delayed. This delay can result in the verification code being unusable.

Our engineering team is investigating this issue. We will share more updates as they become available.

Would you like to learn more about two-step verification for Merchant Solutions? Please see this Help Page.

07:00 AM PST

(08/26/16) We have temporarily disabled two-step verification while we continue to investigate delays in text message delivery. This feature will be re-enabled once the issue is resolved.

08/16/16
09:28 AM PST: Intermittent mail delivery error to Business Mail boxes

Some Business Mail accounts are generating a 554 error on mail sent to the account. We are investigating this issue and are working to resolve it as soon as possible. We apologize for any inconvenience this is causing.

06:34 AM PST

(08/17/16) We are continuing our investigations and work toward resolving this matter as soon as possible. Please check this post periodically for the latest updates.

07:00 AM PST

(08/26/16) Customers that are encountering this on a POP only account can upgrade the email account to a web and pop format to clear up the problem.

08/15/16
10:39 AM PST: Video playback issue on YouTube videos in Site Solution

Some customers have reported that their Video Gallery and Video Showcase pages in Site Solution are experiencing issues with YouTube video playback. This appears to be browser specific at this time and primarily affect users in Chrome. We are investigating this issue and are working to resolve it as soon as possible.

07:00 AM PST

(08/26/16) Our engineers continue to progress on the solution for this issue. Please watch for future updates.

07/06/16
01:28 PM PST: Recent domain name verification emails

You may have received an email recently from us with the following subject line:

VERIFICATION REQUIRED – Please verify your domain name(s) as soon as possible

Please rest assured that these emails are legitimate. ICANN (the governing body for the Internet) requires that all domains have accurate contact information, and we occasionally need to verify this information. Read more in this Help Center article.

We ask that you promptly follow the verification instructions in this email. Unverified domains may be suspended until verification is completed.

Thank you for your attention to this matter.

Closed System Status Messages

Date Message Property
No Issues have been closed in the last 7 days
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